Payment Policy

Effective Date: January 3, 2025

At Moveluis Fishing Gear Store, we aim to provide a secure and seamless shopping experience for all our customers. Please review our Payment Policy below to ensure a smooth transaction when making purchases.

1. Accepted Payment Methods

We accept the following payment methods for purchases made through our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard
  • PayPal: Secure payment processing via your PayPal account
  • Other Secure Payment Methods: We may offer additional payment methods from time to time. All available payment methods will be clearly listed at checkout.

2. Payment Processing

  • Order Confirmation: When you place an order, we will verify the payment information provided during checkout. You will receive an order confirmation once your payment has been successfully processed. This confirmation is not an indication that the product has been shipped, but rather an acknowledgment that your order is being processed.

  • Authorization and Payment Hold: When you submit an order, your payment will be authorized, but not immediately charged until your order is shipped. In some cases, an authorization hold may appear on your payment method until the transaction is completed.

  • Currency: All transactions on our website are processed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or credit card issuer may charge a foreign exchange fee.

3. Security and Fraud Prevention

  • Secure Transactions: We use secure encryption technology to process all transactions made on our website. Your payment information is transmitted securely, and we ensure that your personal data is protected during the transaction.

  • Fraud Protection: To protect against fraudulent activity, we reserve the right to request additional verification of your payment information, including proof of identification, before processing an order.

4. Payment Errors and Issues

  • Payment Failure: If a payment fails to process due to insufficient funds, incorrect information, or any other reason, you will be notified immediately. Your order will not be completed until the payment is successfully processed. Please verify your payment details and try again.

  • Payment Disputes: If you believe an error has occurred with your payment, please contact our customer service team at info@moveluis.com or call (606) 663-0694. We will investigate the issue and work with you to resolve it promptly.

5. Taxes and Fees

  • Sales Tax: Sales tax will be applied to orders where required by law. The tax amount will be calculated during checkout based on your shipping address.

  • Shipping Fees: Shipping charges are not included in the product price and will be added at checkout based on your chosen shipping method and location.

  • Other Fees: Any additional fees, such as international taxes or customs duties, are the responsibility of the customer and are not included in the price of the products.

6. Refunds and Cancellations

  • Refunds: If you are eligible for a refund, the amount will be credited to the original payment method used during the transaction. Please refer to our Refund and Return Policy for more details.

  • Order Cancellations: Once an order is confirmed and processed, it cannot be canceled or altered. If you wish to make changes to your order, please contact us immediately. After your order has been shipped, you will need to follow the return process outlined in our Refund and Return Policy.

7. Payment Terms Changes

We reserve the right to modify or update our payment methods, processing systems, or fees at any time. Any changes to the payment policy will be posted on this page with an updated Effective Date.

8. Contact Us

If you have any questions or concerns regarding our payment policy or require assistance with your order, please contact us:

Moveluis Fishing Gear Store
Address: 882 Cow Creek Rd, Stanton, Kentucky (KY), 40380
Phone: (606) 663-0694
Email: info@moveluis.com
Website: www.moveluis.com

Thank you for choosing Moveluis Fishing Gear Store for your fishing gear needs! We appreciate your business.