Sales Policy

Effective Date: January 3, 2025

At Moveluis Fishing Gear Store, we strive to provide the best quality products and customer service to ensure a smooth and enjoyable shopping experience. Please read our Sales Policy carefully, as it outlines the terms and conditions of your purchases with us.

Product Availability

  • Stock Availability: We make every effort to ensure that the products listed on our website are in stock. However, inventory can fluctuate, and in some cases, an item may become unavailable after your order has been placed. If this happens, we will notify you as soon as possible and offer either a full refund or an alternative product of equal value.

  • Product Descriptions: We aim to provide accurate and detailed descriptions of all products on our website. However, if any information is unclear or you need additional details, feel free to contact our customer service team for clarification before making a purchase.

Pricing and Payment

  • Pricing: All prices on our website are listed in U.S. dollars. Prices are subject to change without notice, but once an order is placed, the price of the product is locked in. We make every effort to ensure accurate pricing, but if an error occurs, we will notify you before processing the order.

  • Payment Methods: We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment methods. Payment must be completed in full before your order is processed.

  • Sales Tax: Sales tax will be applied to orders based on the applicable tax rate in your location. This will be calculated and displayed during checkout.

Order Processing and Confirmation

  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email with details of the items purchased, total cost, and estimated delivery time.

  • Order Processing: We typically process and ship orders within 1-2 business days after receiving payment. However, please note that certain factors such as high demand or holidays may cause delays in processing. We will notify you of any significant delays.

Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard, expedited, and express shipping. Shipping costs will be calculated at checkout based on the weight and destination of your order.

  • Shipping Times: Shipping times vary depending on the shipping method selected and the destination. Please note that delivery times are estimates and can be affected by factors such as weather, holidays, and courier delays.

  • International Shipping: We currently offer international shipping to select countries. Additional customs fees or duties may apply to international orders, which are the responsibility of the customer.

Sales and Promotions

  • Discounts and Offers: We occasionally offer promotional discounts, sales events, and special offers. Discounts cannot be applied to previously purchased items and are typically valid for a limited time. Promotions and offers are subject to change without notice.

  • Coupons: If you have a valid coupon or promo code, you can apply it during checkout. Only one coupon or promotional offer can be used per order unless otherwise specified.

Returns and Exchanges

  • Returns: If you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery. Items must be unused, unopened, and in their original condition. Refer to our Refund and Return Policy for detailed instructions.

  • Exchanges: If you wish to exchange an item, please contact our customer service team. Items must meet the same return conditions (unused, unopened, and in original condition).

Customer Support

If you have any questions about our Sales Policy, or if you need assistance with your order, feel free to contact our customer service team. We are here to help and ensure your shopping experience is smooth and enjoyable.

Moveluis Fishing Gear Store
Street: 882 Cow Creek Rd, Stanton, Kentucky (KY), 40380
Phone: (606) 663-0694
Email: info@moveluis.com
Website: moveluis.com

Thank you for choosing Moveluis Fishing Gear Store! We look forward to serving you and helping you enjoy your fishing adventures.

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