To place an order at Moveluis Fishing Gear Store, simply visit our website at www.moveluis.com, browse our selection of fishing gear, and add your desired items to the shopping cart. Once you’re ready to check out, go to your cart, review your order, and proceed to the checkout page. You can then enter your shipping and billing information and choose your preferred payment method. After completing the payment, you will receive an order confirmation email.

We offer several shipping options to ensure your order reaches you on time. Shipping fees are calculated at checkout based on the weight of your order and your location. Typical shipping methods include standard shipping, expedited shipping, and express delivery. For international orders, please contact us to check availability. Shipping times vary depending on the option selected, but we strive to dispatch all orders within 1-2 business days.

Orders can only be canceled or modified before they are processed and shipped. If you wish to make any changes to your order, such as updating your shipping address or changing product quantities, please contact us as soon as possible. Once the order is shipped, we cannot modify or cancel it. However, you can initiate a return once you receive the item, following our Return Policy.

If you’re not satisfied with your purchase, you can return eligible items within 30 days from the delivery date. To return an item, please contact our customer service team at info@moveluis.com or call (606) 663-0694 to initiate the return process. Make sure the item is unused, unopened, and in its original condition. Once the return is authorized, you can ship the item back to us. Please refer to our Return Policy for more details on how to return items.

If you receive a damaged or defective product, please contact us within 7 days of receiving your order. You can reach us at info@moveluis.com or call us at (606) 663-0694. We will arrange for a replacement or a full refund and cover the return shipping costs for defective or damaged items. We strive to resolve any issues as quickly as possible to ensure your satisfaction.